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Frequently Asked Questions

Where are you located?

Arthur Travel Health is co-located with Arthur Family Practice Associates on the 2nd floor of the Arthur Library within the Arthur Family Health Centre.

Our address is 110 Charles Street East, Arthur, ON N0G 1A0.

Our phone number is 519-848-3798.

We are wheelchair accessible and have an EV rapid charging station in our parking lot.

Do you have vaccines on site?

Yes. We strive to keep all necessary vaccines on site for your convenience. Sometimes due to demand or shortages it can be difficult to find a particular vaccine, where possible we will suggest a comparable alternative.

What is a travel health clinic?

A Travel Health Clinic and Vaccination Centre is a medical facility that specializes in providing Travel Health Consultations, risk assessments and advice to travellers as well as administering recommended or required travel vaccinations.

We take a personalized approach to each traveller this is why each traveller must complete an travel health and personal health history electronic form prior to their consultation. If this is something, you might struggle with we just ask that you contact our clinic and our staff will help you complete your travel health and personal health history details before your consultation.

We provide customized healthcare advice and services meant to promote health and wellness during travel, we are strong proponents of prevention and risk mitigation, we helps ensure you have healthy and safe adventure.

What should I bring to my initial appointment?

Your passport, any available immunization record and list of all current medications. Any specific questions related to Travel health.

What documentation will patients receive from their visit?

You will receive a copy of our Travel Health consultation note, it can also be shared with your Primary Care Provider if you wish. A receipt of all vaccines administered with DIN number for insurance purposes.

Do you provide yellow fever vaccines?

Yes. We are a Yellow Fever designated Vaccination Centre approved by the Public Health Agency of Canada.

Do you provide yellow fever exemptions?

Yes. In appropriate circumstances where a medical contraindication to vaccination exists.

Are the vaccines offered at Arthur Travel Health safe?

Yes. Our medical staff follows strict guidelines and protocols to ensure the safety and efficacy of all vaccines administered. We use only licensed and approved vaccines, and our medical professionals are trained in the proper administration of vaccines to ensure that they are given safely and effectively. We also take into consideration any medical history or underlying health conditions of the patient before administering any vaccines.

Is it possible for family members to receive vaccines at the same appointment?

We do offer family appointments for more than one traveller going to the same destination. Vaccine advice is individualized to each traveller, so it may be possible to get vaccines at the same time as family members, but not always.

Can pregnant patients receive travel vaccines?

It depends. Some vaccines are safe for pregnant women, while others are not. At Arthur Travel Health, we take your pregnancy status or planned pregnancy status into consideration. We follow the recommendations of the Public Health Agency of Canada and other reputable health organizations when it comes to vaccination recommendations for pregnant patients.

Can children patients receive travel vaccines?

It depends. Some vaccines are safe for children, while others are not. At Arthur Travel Health, we take your child’s health status and age into consideration. We follow the recommendations of the Public Health Agency of Canada and other reputable health organizations when it comes to vaccination recommendations for young travellers.

Can patients with immunodeficiencies (congenital, acquired or induced) safely receive travel vaccines?

It depends. Some vaccines are safe for people who are immunocompromised, while others are not. At Arthur Travel Health, we take your health status and current medications or therapies into consideration. We follow the recommendations of the Public Health Agency of Canada and other reputable health organizations when it comes to vaccination recommendations for immunocompromised travellers.

Do the travel vaccines have any side effects?

Adverse reactions to vaccines, like any medication, are possible but generally rare. Most people who receive vaccines do not experience any significant side effects.

Common side effects from vaccines may include soreness, redness, or swelling at the injection site, low-grade fever, and mild aches or discomfort. Serious side effects are extremely rare but can occur.

However, if you have a history of severe reactions to vaccines or their components, it is essential to inform our medical staff during your pre-travel consultation. Also, helpful to know is if you have a history of fainting or presyncope/syncope.

The benefits of vaccination typically outweigh the risks associated with travel-related diseases. Our medical team is trained to recognize and manage any potential side effects that may occur.

If you have any concerns or questions about the side effects of a particular vaccine, please do not hesitate to contact us.

Why do patients pay for some vaccines at Arthur Travel Health?

The Ontario Health Insurance Plan (OHIP) does not cover Travel vaccines and as such, patients will be responsible for the cost of the vaccines. While some private insurance plans may cover the cost of travel vaccines, it is the patient’s responsibility to confirm their coverage and submit receipts for reimbursement.

How far in advance of travel should I book my Travel Consult?

Ideally 2 months in advance of your trip. There is still value in even a last minute travel consultation to learn about measures to reduce risk, but you may not have time to develop full immunity from most vaccines as they typically take 1-2 weeks before they reach effective immunity.

What payment methods do you accept?

Cash, Debit or Credit.

Do you bill my private insurance?

No. We provide you a receipt for any services and vaccines provided. Many private drug insurances plans will cover some or all of the cost of vaccinations or antimalarial drugs. It is the patient’s responsibility to confirm their coverage and submit receipts for reimbursement. At Arthur Travel Health, we do not directly bill insurance plans for vaccines administered at our clinic.

Vaccine Price List

Click the button below to view vaccines administered at Arthur Travel Health.